Experience

• 14 years:  That's the average years of experience of our five field technicians.
• Dell Air Inc. offers the benefits that attract and retain experienced technicians: 100% paid medical coverage, 401K plan, educational assistance and more.
• 310 hours of training: That's the number we devote to technician training in the average year. This includes mandatory monthly training sessions on technical, safety and customer service issues as well as product training by representatives of our equipment suppliers.
• A licensed Master HVAC Technician oversees and is responible for all work sold and completed.
• Every new employee is mentored by an experienced Dell Air technician until we are absolutely sure he is delivering the level of service our customers have come to expect.
• Every Dell Air home comfort technician is certified by the US Environmental Protection agency for the proper handling of refrigerants.
• Dell Air pays fees and hourly wages for outside training time spent in the classroom.